We stayed in a suite, which was a good size for a family with a child – spacious enough and comfortable in terms of layout. The bed was very comfortable, the sheets were clean, and the towels – although a bit old – were also clean and usable. Breakfast was definitely the highlight! It was the same spread every day, but very generous with lots of variety – enough that we managed to eat something different each of the 4 mornings we were there. The location is also great – there’s a metro station about 10 minutes away and a tram stop even closer. We were able to get to all the main attractions fairly easily. - the spa was clean and really useful for relaxation
Eduard
2025年3月
Our room was spacious, clean, and airy – overall very comfortable. The staff were extremely attentive and helpful. It was a nice touch that the receptionist could speak Russian, which made things easier for us. Since it was cold, they provided a heater in our room, and we really appreciated that gesture. The breakfast was excellent; very varied and delicious, and the coffee was absolutely fantastic. The hotel’s location might be a bit far from the city center, but it’s ideal for those who want to visit museums and explore the quieter parts of Vienna. We were really satisfied with our stay and would definitely choose the same hotel again if we return to Vien.
Ganjaliyeva
2025年5月
Located near to a tram and underground stop. Hotel breakfast was nice although more variety of cooked items would have been nice. Nicely decorated rooms and breakfast rooms.
Tina
2024年12月
We got a very good rate on short notice for two rooms we would otherwise not afford. Location in Vienna was excellent - close to everything walking or easy public transport. Good quality hotel, but a little bit tired around the edges.
Campbell
2025年5月
the breakfast was great and the staff were very good. Location was good as it was just outside a tram station which was handy. Aldi near by which was great too. The wide variety on the breakfast was really good.
Stokes
2024年11月
Well i hope Karcsi sees this review, because he is the BEST HUNGARIAN RECEPTIONIST IN THE WORLD. so give him a pay raise because he is exceptional at his job. Kind soul, humble and funny. He helped me get a flower to someone VERY special to me. So I will be forever in his debt for that. Köszi nagyon Karcsi !!:))))))
András
2025年6月
It was our first time to Vienna and this hotel was absolutely wonderful. The hotel location was very conveniently located right down the road from the train station as well as down the road from the shopping street MariahilfStasse.. the Metro station is very convenient as well that leads to the main shopping district Stephenplatz. The rooms were relatively spacious and really clean/comfortable. The hotel staff were really friendly, special shoutout to Mark who was really nice and friendly. Upon check in he gave us some tips and recommendations on places to go and how to get about Vienna. He always went out of his way to recommend places for us to visit on our day trip to Budapest. Which was also very beautiful! Overall experience at this hotel was great and definitely highly recommended! Thank you Mark and Mercure hotel!
Godwin
2024年9月
Hotel location was excellent, breakfast was very good too.
Born2fly
2025年4月
I appreciated that the bathtub met my expectations, with hot water that was even hotter than desired, which is important to me when choosing a hotel. The bathroom was spacious, adding to the overall comfort. The room itself was also spacious, with bright colors that made it feel fresh and inviting. The reception staff were helpful, providing a mini map for tourist purposes when asked. Additionally, the air conditioner was working well, keeping the room comfortable.
Karabulute
2024年9月
It's a nice place to stay in a safe area. Despite of what is said about poor breakfast choices, it was one of the most diverse and best breakfast I ever had in a hotel. They give you plenty of fruits, tea, milk, fresh bread, juice, delicious cheese and not only. It'a linked to 3 subways, easy to get by foot and also it has a wonderful comercial area close to it. Also, Raimond Theatre it is just on the other side of the street. They helped me even with german translation in order to buy a ticket at the State Opera. So i totally recomend it for a safe place to stay. The room is big enough, they offer youa bottle of water in the first night.
Dârzu
2024年7月